What is an Exercise Physiologist? (And How They Help You Move Better Long-Term) If you’ve ever asked, “Isn’t an Exercise Physiologist just a personal trainer?”
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You can place your membership on hold for up to 3 months once per calendar year, as long as your account is up to date. Additional or extended freezes may be approved for travel, medical, or hardship reasons with supporting documentation. Freeze requests must be submitted at least 7 days before your intended start date and cannot be backdated. Membership payments and access are paused during this time. Holds are not permitted during your 28-day cancellation notice period.
You can cancel anytime after your minimum term ends by providing 28 days’ written notice. If you’re still within your minimum term, you may cancel early without penalty for medical or bankruptcy reasons with supporting documentation. New members also have a 14-day cooling-off period (Comfort Guarantee) to cancel. All cancellations must be emailed to admin@zenithx.com.au with your full contact details and reason for cancellation. Final payments will be processed up until the end of your notice period.
FIND US AT
38A High Street Toowong,
Brisbane, Queensland 4066
0489 272 565